Refund Policy

At Drexova, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your returned item and inspect it, we will notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Non-Refundable Items

• Gift cards
• Downloadable software or digital products
• Items marked as final sale

Exchanges

If you need to exchange an item for a different size or color, please contact us and we will guide you through the process.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately so we can resolve the issue at no additional cost to you.

Contact Us

If you have any questions about our refund policy, please contact us at: support@Drexova.store