Shipping policy
Shipping Details
At Drexova, we strive to deliver your orders as quickly and reliably as possible. Below you will find everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–7 business days |
| Express Shipping | 2–3 business days |
| International Shipping | 7–21 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location, the weight of your order, and the selected shipping method. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.
International Orders
We ship to many countries worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. Delivery times may vary depending on customs processing in your country.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please first check your tracking information. If the issue persists, contact us and we will do our best to resolve the situation promptly.
Contact Us
If you have any questions about shipping, please contact us at: support@Drexova.store